If your Titanium Era product is found to have a defect in material or workmanship, Titanium Era will repair such defect FREE of charge for materials or labor. DIAMONDS AND GEMSTONES ARE NOT COVERED BY THIS WARRANTY. Titanium Era is not liable for lost or cracked stones.
On titanium and tungsten products, silver inlays, gold inlays and platinum inlays:
Any product that presents noticeable deformation, dents or bending that might occur with normal wear will be repaired or replaced by Titanium Era FREE of charge for materials or labor.
Titanium Era provides a lifetime refinishing policy: rings purchased from Titanium Era can be returned at any time for FREE refinishing. A return shipping fee will apply.
In the event Titanium Era determines that the product cannot be repaired, Titanium Era will replace the product with either the same model, or one that is equivalent in the case of special styles, hand carved products or custom items.
This warranty is valid only when a new Titanium Era product is purchased from Titanium Era and is available to the original purchaser only. Please contact Titanium Era directly if you have any questions regarding the Titanium Era warranty.
This warranty does NOT cover expenses incurred due to a lack of proper care for Titanium Era's line of products. Retain proof of purchase invoice and certificate. You will be requested by Titanium Era to provide proof of purchase in order to receive warranty service.
Notify Titanium Era of any apparent defects promptly upon their discovery. DO NOT send your products to Titanium Era without a return form. No collect shipments will be accepted. We do not accept pre-paid envelopes.
This warranty does not cover the following: